Meet The Team

Hi there!

I’m a Franchise Operations Manager and the founder of A to Z Virtual Assistant, a boutique agency built to support businesses behind the scenes so they can truly thrive.

At A to Z, we cover everything from A to Z (literally). From administrative support and content creation to website design, Bookkeeping, Pinterest management, video editing, and more - we’re here to take the busy work off your plate so you can focus on what actually moves your business forward.

But what really makes us different isn’t just what we do - it’s how we do it.

I don’t believe in one-size-fits-all support. My goal is to match you with the right person for your business - not just based on skillset, but on personality, communication style, and how you work best. I’ve intentionally built a small, close-knit team of VAs who genuinely care about their work and the clients they support.

Around here, we value relationships just as much as results.
When you work with us, you’re not just outsourcing tasks - you’re gaining a team that feels like an extension of your business.

A little about me - I’m based in Charlotte, North Carolina with my husband and our dogs, Oreo and Pretzel. I’ve lived in Georgia, Boston, New York City, New Jersey, and now I get to live out something I always hoped for: building a business I truly love.

I’ve always believed that if you’re going to do something every day, you should love it - and that mindset is something I’ve carried into this agency and my team. It’s why we care so much, why we’re detail-oriented, and why we show up the way we do for our clients.

If you’re looking for thoughtful, reliable support that actually cares - you’re in the right place.

I'm Heather!

CEO & Founder of the A Z Virtual Assistant Agency

The A to Z Virtual Assistant Agency is headquartered in the Charlotte, NC area, with a remote U.S.-based team across multiple states serving businesses worldwide!

Megan

Raleigh, North Carolina

Systems Setup/Optimization, Online Business Manager, Course Creation, Pinterest Management, Recruitment; MBA in project management with 5 years of supervisory experience doing admin work such as hiring and human resources activities.

Hey, I’m Megan and I love all things efficiency. I’m a former healthcare manager who spent over 12 years creating streamlined workflows in the hospital setting. Now as a systems strategist and OBM, I take pride in optimizing my clients’ systems and businesses for growth.

A little about me - a former Michigan girl, I live in Raleigh with my 3 kids, husband, and wild Weimaraner. We spend most of our time having game nights, outdoors, having a pizza movie night or at the beach. If I’m not working or hanging with the family, you can find me curled up in a comfy sweatshirt with a book and coffee.

Amy

Orlando, Florida

Bookkeeping Expert, QuickBooks Online Diagnostics, Cleanups & Training,

Fractional CFO Services

Hi, I’m Amy! I’m an Advanced Certified QuickBooks ProAdvisor, an accolade earned only by the top 10% of accounting professionals, and senior HR Consultant. As a UC Berkeley graduate with multiple professional certifications in bookkeeping and HR, my expertise runs deep.

With over two decades of diverse experience, I've had the privilege of guiding countless businesses through their financial and HR mazes, creating paths of simplicity, functionality, and prosperity. My background has given me a level of business acumen that enables me to quickly understand your business, go above and beyond basic bookkeeping, and operate more as a CFO/controller and HR trusted advisor for your

business needs.

Whether it be tackling your monthly bookkeeping & financials, accounts payable, accounts receivables, payroll, sales tax filings, clean-up of past financials, or HR consulting. I also offer real-time advisory services to help you make the best investment, operational, and overall financial decisions for a thriving business that supports you, your life, and your family.

Today, I live in Florida with my family, that includes two spirited yellow Labrador Retrievers. I spend my time outside of work walking dogs, exploring cryptocurrency, tackling DIY home projects, cooking healthy meals, exercising, and enjoying lots more dog stuff!

Samantha

Elizabeth, New Jersey

Administrative Services, Data Entry, Office Management, Email Management, General Bookkeeping, Project Management, Customer Service, Personal Assistance, General Management

Hello! My name is Samantha, and I am so excited to join the team of Virtual Assistants at A to Z! New to the world of virtual assistant work, I have a lengthy background in administrative work as well as management. I am looking forward to using my skill set and strengths in customer service, organization, and task management to help you grow and manage your business! In addition to problem solving and project management, I also love to take on all the little tasks that might get pushed to the back burner.

I am also a professional actor pursuing a career in musical theatre and puppetry! I have performed Off-Broadway, in National Tours, regionally, and internationally at Tokyo DisneySea, and I hope to translate my interpersonal skills and work ethic from being a performer to my VA work as well. In my spare time, I love to read, cook, do the New York Times crossword, and go on long walks to the park with my husband and our rescue pup, Ryder. I look forward to working together!

Cassandra

Social Media Management, Pinterest Management, OBM, Admin

Hi, I’m Cassandra! I’m a seasoned Virtual Assistant (VA), Social Media Manager, and Online Business Manager (OBM) with over six years of experience helping high-performing CEOs, world-class coaches, and luxury brand leaders streamline their workloads and amplify their impact. My expertise lies in blending operational efficiency with strategic marketing, enabling my clients to create thriving businesses that align with their vision and goals.

With a deep understanding of the demands of high-level business, I go beyond traditional support roles to provide real-time advisory and tailored solutions. Whether it’s managing your social media presence, optimizing workflows, strategizing marketing efforts, or handling the day-to-day tasks that keep your business running smoothly, I’m here to make your life easier and your business more successful.

I live in Missouri with my two little girls, who I cherish, and my husband—my best friend and partner in all things. Together, we love traveling, discovering new local food spots, and embracing the joy of trying something new. From adventurous date nights to family outings and everything in between, we’re always finding ways to make the most of life’s moments and look forward to what’s next.

Let’s work together to transform your business and create the freedom and success you deserve!

St. Louis, Missouri

Stephanie

Salt Lake City, Utah

Social Media Management, Content Strategy, Brand Development, Canva Design, Short-Form Video Editing, Email Marketing, Content Calendars, Visual Branding, Audience Growth, and Website Design

Hi, I’m Stephanie! I specialize in helping brands create a strong, authentic online presence through intentional content, storytelling, and visual branding. With experience managing multiple client accounts across wellness, lifestyle, and service-based businesses, I love helping people take the overwhelm out of social media and turn their ideas into content that actually connects.

Over the past several years, I’ve grown my own platform to over 20K followers, created viral content with millions of views, and built digital products and email audiences from the ground up. My approach blends creativity with strategy, focusing not just on what looks good, but what builds trust, engagement, and long-term growth for a brand!

Outside of work, I love all things creativity, wellness, spirituality, and travel. Most of my free time is spent with my kids & partner, exploring new coffee shops, reading, or deep diving into psychology, special interests and human connection. I’m passionate about helping businesses feel more aligned, confident, and visible online, and I’m excited to support clients in bringing their vision to life.

Anne

Raleigh, North Carolina

Podcast Management

Hi, my name is Anne. I am a former immunology researcher turned Podcast Manager, driven by my passion for communication and helping people get educated through podcasts. My husband and I live in Raleigh, North Carolina, with our two kids, Ester and Marcos.

I am process-oriented and analytical. Working with me is seamless because I am both trustworthy and meticulous, ensuring every detail is taken care of. When I’m not working, you’ll find me cooking, decorating my house, or taking walks with my family.

My goal is to make your podcast shine by managing your podcasting tasks and helping you with strategy. As a mompreneur, I bring a resilient and resourceful mindset to every project. I understand the challenges of balancing business and personal life, and I’m dedicated to elevating your podcast so you can concentrate on serving your clients and growing your business.

Ann Alyse

Charleston, South Carolina

Social Media Management, Admin

Hi, I’m Ann Alyse!

I’m originally from Aiken, South Carolina, and I’ve always been a natural people person with a heart for helping others and a love for bringing calm to chaos. I graduated from the College of Charleston Honors College in 2024 with a degree in Hospitality and Tourism - and I was actually the youngest graduate that year at just 19!

Before joining A to Z, I spent several years in Charleston’s fast-paced event planning world, where I discovered how much I enjoy making things seamless, beautiful, and stress-free. I also built strong project management skills during my internship at a local golf cart company in Williston, South Carolina - because whether it’s spreadsheets or schedules, I’m all about keeping things running smoothly.

After graduation, I packed up my laptop and set out to explore the world. I’ve now traveled to 15 countries (and counting!) while supporting small business owners virtually. My mission is to help entrepreneurs reclaim their time so they can focus on what they love - while I handle the rest.

When I’m not managing client tasks or color-coding a spreadsheet, you can usually find me soaking up the sun at the beach, reading a good book, or playing board games.

I’m so excited to bring my energy, attention to detail, and passion for helping others to the team!

Kelli

Red Hook, New York

Project Management & Administrative Support, Calendar & Email Management, Client Communication & Customer Support, Canva Design & Visual Content Creation, Organization & Systems Development, Educational Resource Creation, Research & Data Management, Community Engagement & Relationship Building

Hi, I'm Kelli! I'm a mom of three and a proud Hudson Valley native, born and raised in beautiful New York.

I hold both a Bachelor's Degree and a Master's Degree in Education and Literacy, and I bring over 10 years of professional experience in education, project management, organization, and client support. Throughout my career, I have developed strong skills in communication, leadership, creative problem-solving, and managing multiple priorities in fast-paced environments.

I help busy entrepreneurs and growing businesses stay organized, streamline operations, and create engaging content so they can focus on what matters most. From managing day-to-day administrative tasks to supporting marketing initiatives and building efficient systems, I bring creativity, organization, and a proactive approach to every project

My passion lies in helping others feel supported and organized while creating systems that make both businesses and everyday life run more smoothly. I love combining creativity with efficiency to help clients bring their visions to life.

When I'm not working, you'll find me spending time with my family, tending to my flower gardens, or focusing on wellness and fitness. I believe in creating balance, building meaningful connections, and bringing positivity and dedication into everything I do.

Steph

Seattle, Washington

Calendar & Inbox Management, Event Planning, Scheduling, Travel Planning, Data Entry, Project Management, Personal Tasks, Recruiting/Retention, Hiring/Offboarding, HR Consulting

Hi, I'm Steph! Originally from the East Coast, I now call the beautiful Pacific Northwest home, where I live with my husband, our son, and our energetic pup. We love spending our free time exploring everything the PNW has to offer, whether it's hiking new trails, camping, swimming in alpine lakes, biking around our little town, gardening, or discovering new adventures together. Most recently, I have started to learn to ski alongside my son, and watching him experience the world has given me a renewed appreciation for finding joy in life's little moments.

I hold a Bachelor's Degree in Elementary Education and a Master's Degree in Learning and Technology. Over the past 15+ years, I've built a diverse career spanning education, executive administration, human resources, and office management. These experiences have strengthened my ability to build relationships, solve problems, manage complex projects, and keep operations running smoothly behind the scenes.

Whether I'm managing calendars and inboxes, streamlining workflows, coordinating projects, organizing processes, or supporting employee operations, my goal is always the same: to make life easier for the people I serve. One of the things I enjoy most about being a VA is anticipating what's needed before it's ever asked. I genuinely love creating order from chaos, solving problems, and helping leaders stay focused on the work only they can do. The greatest compliment I've received from my last two supervisors is my ability to think ahead, act proactively, and consistently stay one step ahead - a quality I take great pride in and bring to every client relationship.

At my core, I'm someone who genuinely enjoys helping others succeed. I thrive on being the person anyone can count on, and there's nothing more rewarding than knowing my support gives someone back their time, reduces their stress, and helps their business thrive. I believe the best partnerships are built on trust, communication, and a shared commitment to doing meaningful work—and that's exactly what I strive to bring every day.